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Quality of Service(QoS) Mobile App Policy
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Customer Satisfaction Survey
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Home
Quality of Service(QoS) Mobile App Policy
About Us
Background
Vision and Mission
Organogram
Contact Us
Divisions
Spectrum and Technology Division
InfoComm and Infrastructure Division
Media and Content Division
Statistics and Tariff
Statistics at a Glance
Media Services
ICT Services
Telecommunication Market Profile
Approved Tariff
Bhutan Telcom Ltd
Voice and SMS Rates
Data Plan Rates
Internet Leased Line Rates
Tashi InfoComm Pvt. Ltd
Voice & SMS Rates
Data Plan Rates
Internet Leased Line Rates
Starlink Services Pvt. Ltd
DrukCom Pvt Ltd
Data Center Services Pvt. Ltd.
Internet Leased Line Rates of other ISPs
Nano
Tariff Order
Legislation
ICM Act of Bhutan
Rules and Regulations
Service Delivery Guidelines
Service Delivery Guidelines (English)
Service Delivery Guidelines (Dzongkha)
Requirements and Forms
Document and Fee Requirements
Download Application Forms
Business Guest Visa
Reports
Annual Reports
Tariff Implementation Monitoring
Monthly Review of Operating Support System(OSS) of Mobile Services
Mobile Quality of Services (QoS)
Spectrum Monitoring
EMF Monitoring
Cable Television
Study Reports
Monitoring of ICT Infrastructure
Monitoring of ISPs and Internet Leased Line Service
Customer Satisfaction Survey
FAQ and Complaint Forms
Complaint Form
Content Complaint Redressal
GRM Procedures
GRM FAQ
Starlink Services FAQ
Statistics at a Glance
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Statistics at a Glance
(as of September 30, 2025)
